So file a real complaint with Novatel, the host for call centers:
NovaTel ASP
Contact:
Alan W. Saltzman - ASaltzman@NovaTelASP.com
(210) 698-8005 x 0224 - Office
(210) 349-1804 - FAX
Chris Hansen - CHansen@NovaTelASP.com
(210) 698-8005 - Office
Paul Golibart - PaulG@NovaTelNetworks.com
(210) 698-8005 - Office
Farukh Aslam - Farukh@AOL.com
Address:
NovaTel ASP, Ltd.
11550 IH-10 West
Suite 110
San Antonio, Texas 78230
(210) 698-8005 - Office
(210) 349-1804 - FAX
www.NovaTelASP.com